HOW TO GET HELP
SIMPLE PROBLEMS
SERVICE STATIONS
UNPACKING A NEW
CUCKOO CLOCK
SHIPPING A
CUCKOO CLOCK
REPLACEMENT PARTS
SHIPPING A CUCKOO CLOCK |
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| Put a strip of paper in the spiral gong on the inside of the back access panel. Pack the clock in an oversize box with crushed newspaper, (do not use Styrofoam peanuts), and then wrap and label the pendulum, and place in box. Do not send the weights. If there are any numbers on the weights, ( 275 or 320, etc.), write them on a piece of paper, along with your name, address, phone number, your Email address, a short description of any problems, and enclose in box. |
To
send a clock to a service station, pull the chains so the hooks
are under the case. Insert a piece of string, wire or a twist wrap
through all the chains "close as possible to the case bottom." Bundle
up the chains in a piece of aluminium foil and tie up tightly with
a rubber band, tape or string. This prevents the chains from coming
off the wheels, and creating a snarled mess of chains inside the
clock.www.cuckooclock.de