HOW TO GET HELP
SIMPLE PROBLEMS
SERVICE STATIONS
UNPACKING A NEW
CUCKOO CLOCK
SHIPPING A
CUCKOO CLOCK
REPLACEMENT PARTS
HOW TO GET HELP |
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On this website we want to give you some advise, what you can do if your cuckoo clock does not work correctly. We will show you how to solve easy problems and where you can get help when your clock's problem is more serious. |
| When experiencing a problem you should first contact the shop that sold you the clock. If this is not possible you may want to try contacting the manufacturer in Germany. Usually you will have one or two years of warranty on the clock, so in most cases the shop or the manufacturer will pay for repair or replacement, but not for shipping. |
| With today's cuckoo clocks, you can find out the name of the manufacturer by opening the clock on the back and having a look inside. The manufacturer's name is usually engraved on the movement. |
| Before shipping the clock to a SERVICE STATION you may want to have a look at our SIMPLE PROBLEMS maybe your clock can be fixed quite easily. |
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